Carly joined the PCA Predict marketing team in early 2014. With over 10 years in b2b and b2c marketing, Carly has previously worked at internal communications agency Top Banana with global brands such as Gucci Group, Diageo and GSK. As the senior marketing campaigns manager for UK multi-channel retailer Countrywide Farmers and also utilities provider RWE nPower.
When she's not obsessing about improving the customer experience, Carly can be found 'DIYing' in her Victorian town house or escaping to the beaches of Devon for a paddle in the sea with her family.
Case Study
Telecoms leader giffgaff see 300% ROI after implementing address verification from PCA Predict
Read more
Blog Post
Blue Monday becomes Blue January for online travel industry
View now
Infographic
Top UX Features of a Hotel Booking Website – Infographic
View now
Blog Post
Luxury check-in UX Review of Guoman Hotels Online Booking Journey
View now
Blog Post
91% of online retailers in the US say quality data is important to running their business effectively
View now
Blog Post
Make friends with the mobile market
View now
Blog Post
Improving user experience to boost your checkout conversions
View now
Blog Post
Getting your online forms, on form – great examples of Capture+ implementations
